Frequently Asked Questions

Electroshape provides electrical services, solar and backup power support, plumbing, geyser work, heating equipment support and industrial control system work.

Main service pages include Electrical Services, Solar & Backup Power and Plumbing & Geysers.

Electroshape services Cape Town and surrounding areas depending on the service type, job urgency, technician availability and travel requirements.

Areas may include Table View, Parklands, Milnerton, Blouberg, Montague Gardens, Century City and nearby Cape Town suburbs.

Yes. Electroshape supports residential, commercial and industrial environments. This includes home electrical work, backup power systems, commercial installations, geyser-related work and industrial control panels.

Yes. Electroshape can assist with electrical fault finding for tripping circuits, power issues, DB board problems, damaged wiring, faulty points and related concerns.

Some faults may require a Diagnostic Inspection before repairs or parts can be confirmed.

Yes. Electroshape can assist with DB board inspections, repairs, upgrades, fault checks and related electrical support.

Yes. Electrical inspections may be used to assess visible issues, identify faults, check DB boards, review electrical concerns and guide the next repair or quotation step.

Electroshape may assist with compliance-related electrical inspection work where applicable. Any required corrective work must be assessed and quoted separately before certification can proceed.

Yes. Electroshape can assist with solar panels, inverter systems, batteries, backup power systems and related electrical integration work.

See Solar & Backup Power for more information.

Yes. Inverter issues, battery problems, backup power failures and related system faults may need a diagnostic inspection before the repair or replacement route can be confirmed.

Electroshape may assist with SSEG-related installations or support where applicable. Requirements can depend on the property, system type, electrical setup and local approval process.

Yes. Electroshape can assist with geysers, geyser elements, heating equipment and related support.

Visit Plumbing & Geysers for more details.

Yes. Geyser element replacement or related heating issues may require inspection first to confirm the fault, parts and repair scope.

Yes. Electroshape can assist with plumbing-related support depending on the issue, service area, urgency and availability.

A diagnostic inspection fee covers the professional service of attending, checking, testing and identifying the issue before repairs or project scope are confirmed.

It is not simply a charge for arriving. It covers time, tools, assessment and technical diagnosis.

No. The diagnostic inspection fee covers inspection and diagnosis only. Repairs, parts, materials or additional labour are quoted separately unless expressly included in writing.

In some cases, yes. Diagnostic inspections, emergency callouts, after-hours work, travel or service fees may require payment confirmation before dispatch.

Please read the Payment Terms & Conditions.

Payment may be accepted by approved online payment method, EFT, Yoco, card machine or another method confirmed by Electroshape.

Yes. Yoco/card machine payment support may be available for eligible callouts, inspections, repairs or onsite payments.

In many cases, yes. Approved repair work, parts, materials or additional labour may require upfront payment before work begins.

After-hours or emergency support may be available depending on the issue, technician availability, location, safety risk and urgency.

Response times vary depending on demand, traffic, weather, technician availability, prior bookings, job type and the nature of the emergency.

Yes. Emergency inspections, after-hours diagnostics, labour, travel or repair work may be charged at different rates from standard daytime work.